We do support some revisions at no additional cost.
Once your audio ad is ready for review, you will receive an email letting you know that you can review or approve the ad. Clicking the link in your email will take you to your Campaign Workbench, where you can review the ad for your campaign.
AdBuilder is a self-service platform in which we professionally produce a single audio ad for your approval. Because of this, our service does not currently offer the option of revising your custom audio ad for stylistic purposes and we are unable to accommodate these requests. Stylistic revisions include elements such as voice, tone, inflection, timing, or cadence.
However, we will make factual edits at no additional cost. A factual edit is an error in which we recorded the incorrect details or mispronounced something.
Below are some examples of factual revisions we DO support:
- We mispronounced the name of your business, website, city, or street name.
- We recorded the wrong phone number, address, or zip code.
- Other factual details that you specifically provided to us while building your campaign that we recorded inaccurately (e.g. a company slogan that you provided that was read wrong, etc.).
To request a factual revision, simply log in to your AdBuilder account and access your user Dashboard. Select your specific campaign and the associated ad to request your factual revision. Simply click 'Do something else':
Once your new ad is ready for review, we will notify you via email.
If you have any additional questions in regards to your revision request, please contact us and a member of our AdBuilder Support Team will be happy to assist you.